2 Messages
Can't connect console and other devices
Can't connect console and other devices. because when I try to connect, it says it's "paused". And when I try to fix it on the app, these devices won't show. Making it impossible to "unpause" them. I have reset everything multiple times and even tried reinstalling the app, with no luck.
XfinityDena
Official Employee
•
2.3K Messages
11 months ago
Thank you for reaching out @russellrice1 I am sorry to hear you are having this issue. I see that you have sent a DM and I've responded! Please review & respond at your earliest convenience. Thanks!
Please remember, we ask that you start every post publicly first and wait to be invited to a direct message with us if needed. Sending unsolicited direct messages to our team or any other forum user does violate our Xfinity Forum Guidelines and our Xfinity Forum Acceptable Use Policy. We ask that you review those documents, as repeated violations could result in a revocation of a user's Xfinity Forum posting privileges. Thanks in advance for your continued adherance.
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