1 Message

Tue, Dec 7, 2021 8:08 PM

App won't let me sign in

Everytime i go to sign in it says "sorry that didn't go as planned"

Official Employee


769 Messages

6 m ago

Hey there, @user_fd2e5e, thanks for reaching out through Xfinity Forums! We would be happy to help you with troubleshooting your Xfinity apps! I definitely want to make sure you are able to use all of the awesome apps we have available. We are here to help! What device are you using to log into the app? Also, which app are you mainly having issues with?

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