Visitor

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1 Message

Wednesday, April 8th, 2026 5:07 PM

App malfunctioning!!!!

NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!

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Official Employee

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810 Messages

3 hours ago

Greetings @user_xzdvuj, and thank you for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the Xfinity app, but you have come to the right place for assistance. What is the issue you are having with the app? You mentioned rewards, which has been rebranded to Xfinity membership, but are you getting a specific error?

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