Visitor
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1 Message
App Error
I just created my account yesterday. Every time when I try to log into my account on the app, it says "sorry, we're having some trouble". I tried several tricks like re-downloading the app and cleaning up cookies, but they didn't work. Can anyone help me solve this problem?
XfinityBenjaminM
Official Employee
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278 Messages
7 months ago
@user_743508 Hello! Thank you for reaching out to us here on our Community Forums page. Are you experiencing this on all apps that we have or are you able to login and use some of them successfully?
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user_f78353
Visitor
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1 Message
3 months ago
I am having the same trouble as the other customer with the app on all devices in the home. The app doesn’t even work when not on Wi-Fi
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