O

Visitor

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1 Message

Tue, Nov 23, 2021 6:02 AM

Added device

There’s an unfamiliar device 

7602DE9868CF

im not sure what this is 

Official Employee

 • 

158 Messages

8 d ago

Hello there @OuchA85 thanks for contacting our Xfinity Support Team on our Forums. I understand how concerning it can be to see a device on your modem that you do not recognize and we are happy to help. To get started please select the "peer to peer chat" icon (upper right corner of this page), click the "new message" icon, type/select "Xfinity Support", and then type/send your name with your address.

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