Accessing emails in Xfinity App

My emails are no longer pulling forward in the Xfinity app on my Pixel phone or my Pixel tablet. I can access the emails via a browser and they do pull forward into my Gmail account. But when I open the app and click the email button, it pulls up the email inbox but no emails are shown. I have tried all the recommended fixes (clearing cache, data, uninstall, restart phone, etc) and none have fixed the issue. I've had issues before with the app with the circle just spinning and nothing loading but it has worked fine for the past few months until today. Very frustrating!