@user_hvb0a7 thanks for reaching out for help with access to your account. If I were dealing with this same issue I would be reaching out for help too. Our team is here and will be happy to assist you. When you are logging into your online account are you using your Primary or Manager level account?
XfinityPeterH
Official Employee
•
1.5K Messages
4 months ago
@user_hvb0a7 thanks for reaching out for help with access to your account. If I were dealing with this same issue I would be reaching out for help too. Our team is here and will be happy to assist you. When you are logging into your online account are you using your Primary or Manager level account?
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