E

Visitor

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6 Messages

Thu, Feb 10, 2022 2:10 PM

Closed

3rd party authenticator app

Is there any way to set up 2FA with my Xfinity account using a 3rd party authenticator app, rather than the Xfinity authenticator app?

Accepted Solution

Official Employee

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286 Messages

7 m ago

Hi @EtheP, In order to provide your account with an extra layer of security, we only provide access to Multi-Factor Authentication methods using the Xfinity Authenticator App. This is to provide your account with extra security and to other third-party providers to your information. We appreciate you taking the time to provide us with your feedback in regards to wanting to use other third-party services. 

Visitor

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1 Message

2 m ago

There is no way only allowing your app for MFA is to provide more security, it’s to control more of your data and suck them into their terrible ecosystem, if you truly cared about customer satisfaction and their security you would allow 3rd party apps to be used as having many apps with password data makes it totally insecure!

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