M

Visitor

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2 Messages

Friday, April 16th, 2021 5:44 AM

Closed

Youtube changes - no more subs or history tabs

Where did all the old tabs go? “Subscriptions” was my favorite so I could catch up on my favorite YouTubers’ new stuff. But now it’s gone! What happened???

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Gold Problem Solver

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8K Messages

4 years ago

The apps are written by the services, not Comcast. X1 is just a platform they run on.

I just checked, and I see no difference with YouTube. Are you sure you logged in as a user and not as guest?

Visitor

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3 Messages

I am having same issues, I tried logged in as two different accounts and same for both, no subscription or history buttons.

Visitor

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2 Messages

4 years ago

Next day, it is back as it was. Must have been a temporary glitch. 

Gold Problem Solver

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8K Messages

It was a YouTube issue. It was happening on multiple devices. Several posts about it on the Roku forums. Some info here:

https://piunikaweb.com/2021/04/16/youtube-app-smart-tv-suddenly-missing-several-tabs-fix-in-works/

Official Employee

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2.3K Messages

Hello, @Mster327. I hope you are doing well. I understand there was an issue with YouTube, but it has since cleared up. I'm glad to hear that. If you ever need assistance regarding your services, don't hesitate to reach out again. We are always here to assist. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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