U

Visitor

 • 

1 Message

Fri, Apr 16, 2021 3:48 PM

YouTube App

Last night my subscriptions and library disappeared.   It works otherwise.  But I can’t access subscriptions.

Responses

Visitor

 • 

2 Messages

1 m ago

Following as I'm also having the same issues.

ComcastMorgan

Official Employee

 • 

2.5K Messages

25 d ago

Hi there. Sorry to hear you are both having the same trouble with this app. We will see what we can do to help! Do you get any error when you try to access subscriptions or is it just clear/empy when you navigate to that section?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
andyross

Silver Problem Solver

 • 

6.8K Messages

24 d ago

The issue should be fixed. It was a Google problem and affected many different platforms, not just X1.

New to the Community?

Start Here