Frequent Visitor
•
10 Messages
You tube error code APPS 04036
Have been getting this code since yesterday when launching the YouTube app on X1. Have reset box and system with no affect.
Frequent Visitor
•
10 Messages
Have been getting this code since yesterday when launching the YouTube app on X1. Have reset box and system with no affect.
CCBrandon1
Problem Solver
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770 Messages
2 years ago
Hello @mack7 I am sorry to read about the code you are receiving. It sounds like the app was not responding. Typically, this can be fixed over a short amount time, or we may need to troubleshoot further. Since it has been a few days, did this get resolved?
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CCBrandon1
Problem Solver
•
770 Messages
2 years ago
Thank you for letting me know. I am sorry to read you are still having trouble. I will be happy to take a closer look at this with you. At your leisure send me a Direct Message to get started.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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