Visitor

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1 Message

09/24/2026 12:02 PM

xumo box stuck on checking my status

ive reconnected the wifi, restart tv and box multiple times, reconnected the remote, nothing is working 

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Official Employee

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3.1K Messages

23 hours ago

@user_nztnyx Thanks for making us aware that you're having issues with your Xumo cable box. I would be more than happy to help find a solution to this problem you're experiencing. When you say restarted your cable box, was that done through the Xfinity app or was that a power cycle?

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