Contributor
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143 Messages
XRE-06034
Apologies if this has been posted elsewhere. It has been a while since I have been on the forum.
I moved, and some recordings that were on the DVR before I moved populated on my DVR, but I get XRE-06034 when I try to delete them and XRE-06014 when I try to play them. I was told that they are linked to my old account and this is a nation-wide issue.
However, this has been a nation-wide issue since April??? Seriously? I was told that Comcast would eventually delete the recordings on the back end, but was given no timeline for when this would occur.
Being that this is a nation-wide issue, have others have this issue resolved? It would be nice to be given an actual timeline.
I moved, and some recordings that were on the DVR before I moved populated on my DVR, but I get XRE-06034 when I try to delete them and XRE-06014 when I try to play them. I was told that they are linked to my old account and this is a nation-wide issue.
However, this has been a nation-wide issue since April??? Seriously? I was told that Comcast would eventually delete the recordings on the back end, but was given no timeline for when this would occur.
Being that this is a nation-wide issue, have others have this issue resolved? It would be nice to be given an actual timeline.
ann_emu
Regular Visitor
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4 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
using the xfinity x1 remote app does the dvr manager (recordings) show those ghost recordings? does the xfinity stream TV app show those recordings? if it appears on either have you tried playing the recordings?
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JGal31
Contributor
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143 Messages
6 years ago
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JGal31
Contributor
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143 Messages
6 years ago
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JGal31
Contributor
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143 Messages
6 years ago
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Tek
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919 Messages
5 years ago
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