If you're experiencing issues, we know how frustrating that can be—and we're here to help,
user_xqzx5q! Here are a few simple steps you can try that often resolve common XRE-0321 problems:
Check your connections: Make sure all cables connected to your TV and TV Box are secure and snug.
Try a System Refresh: Just say “Refresh” or “System Refresh” into your Xfinity Voice Remote. This can help clear up many common issues. Then, give it a few minutes to complete the process.
Power cycle your TV Box: Unplug it from the power source for about one to two minutes, then plug it back in. This can help reset the system and get things running smoothly again.
XfinityThomasA
Official Employee
•
2.5K Messages
1 month ago
If you're experiencing issues, we know how frustrating that can be—and we're here to help,
Just say “Refresh” or “System Refresh” into your Xfinity Voice Remote. This can help clear up many common issues.
Then, give it a few minutes to complete the process.
Unplug it from the power source for about one to two minutes, then plug it back in. This can help reset the system and get things running smoothly again.
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