Contributor
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67 Messages
XRE-03059...Again
Getting XRE-03059 on ESPN, local ABC station, etc. This has happened multiple times since mid-December. Often there's "no outage" and I'm gaslit to believe it's our stuff and then, magically, planned maintenance or an outage pops up and when that's completed everything works again! We haven't had any issues for quite some time (weeks? A month?) until yesterday we noticed it again. Thanks!
XfinityThomasB
Official Employee
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2.6K Messages
10 hours ago
Howdy jdawg90
Have you attempted to run a system refresh in the app yet? To run a system refresh on Xfinity X1, use the voice remote to say "System Refresh," press the A button and select "System Refresh," or use the Xfinity app under TV > Troubleshoot. This 10-15 minute process restarts all home boxes, fixes 60-70% of issues, and does not delete recordings.
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