Klparady's profile

New Poster

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1 Message

Thu, Nov 7, 2019 6:00 AM

XRE-03059

Constantly, all day / night long. Error message XRE-03059. 

I cannot get certain channels..  I AM PAYING FOR NO SERVICE! Do not tell me to reboot my cable box. Done it multiple times.  Please Advise

 

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Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago

That is a tuning error code. Every channel comes in on different frequencies, that error code means something is impeding the signal levels needed for that channel to work. Check your cables are tight and in good repair, remove any unnecessary splitters and possibly have a tech out to troubleshoot further. Generally, a box reset isn’t going to do anything for this issue.

New Poster

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1 Message

1 y ago

I corrected this by unpluging the STB for 30 seconds. Get it about twice a day on the same channel.

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

6 month old dead thread closed

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