Contributor
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19 Messages
xre-03007
So I have an x1 box that I just hooked up after having it sit in the box for a few months.
It booted, updated, I named the device and then it goes to an xre-03007 error. I’ve worked with techs via chat and phone and after numerous restarts etc I’m at the same spot.
Anything I can try / do?
The account is current and always has been.
The My Account app can see the box and restart it.
Thanks!
It booted, updated, I named the device and then it goes to an xre-03007 error. I’ve worked with techs via chat and phone and after numerous restarts etc I’m at the same spot.
Anything I can try / do?
The account is current and always has been.
The My Account app can see the box and restart it.
Thanks!
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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XfinityAmira
Official Employee
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4.2K Messages
5 years ago
Hello @RossBiddle, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and sorry to hear about the error you're running into. I hope the very supportive information CCAndrew provided was helpful. Please let us know if we can be of any further assistance with this. We're here to help!
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