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Saturday, December 2nd, 2023 4:27 AM

XRE-02022

What does the code mean? Why doesn't  the reason for the error display?

Gold Problem Solver

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25.4K Messages

3 months ago

What does the code mean? Why doesn't  the reason for the error display?

Please see https://www.xfinity.com/support/articles/xre-02022

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Expert

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102.9K Messages

3 months ago

The concern is not "Home Security Devices And Equipment" help related................................. Topic moved here to the proper help section for assistance. 

Official Employee

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1.2K Messages

3 months ago

Hello, @user_rizt1h. Thanks for posting on our community forums. Typically, this error indicates a disconnection on the box signal. A reboot usually fixes it. Did you manually reboot the box or use our Xfinity App already? 

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