Thu, Jan 30, 2020 12:00 PM
What does this code mean?
3 m ago
1 y ago
I started getting this message every morning on my X1 TV box in bedroom - DVR is in living room. Sometimes I get the "can't connect to internet" and other messages. Every morning.
Have to power cycle the X1 TV box - only thing that works and doesn't always work first time.
What is causing this to happen? DVR going bad? SD card in DVR going bad?
I replaced the X1 TV box recently with same issue occurring. This thing ran for nearly 8 years with no issues, besides outside cables that were replaced completely about a year ago.
Hi @sbclw! We appreciate you for using the Xfinity Forums to report your experience. Based on the information you provided, I want to complete some troubleshooting to see if that will clear the error. If that doesn't help, I'll escalate this and work with the Advanced Tech's to get this resolved. Please send a private message by clicking on my name, "ComcastChe," and then click send a message. In the body of your message, please verify your first and last name, the account holder's name if different from you, and the numbers associated with your service address.