Jacob_coker's profile

New Poster

 • 

2 Messages

Tue, Nov 26, 2019 9:00 PM

Xre 09016

I keep getting the above error code when trying to pair the remote. I tried restarting the box and removing the batteries from the remote and making sure they were good. It will not let me pair the remote to my reciever and it's highly frustrating.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 y ago

Try to manually search for the receiver code and see if you get the same thing

New Poster

 • 

2 Messages

1 y ago

How do I manually search for the reciever code?

New Poster

 • 

1 Message

1 y ago

I'm having the exact same issue as well.  It started when we needed to switch 2 TVs w/their boxes around in our house.  One TV requires one of the bigger boxes due to the type of cables it needs.  The other TV can use the small box w/the HDMI.  Neither TV will now allow me to program the remote to work with it.  

New Poster

 • 

1 Message

1 y ago

That worked. Thanks!


@RobertWy wrote:

@Jacob_coker wrote:
How do I manually search for the reciever code?

You can also try this:

https://www.xfinity.com/support/remotes


 

New to the Community?

Start Here