Hello, @user_9b82e3. I'm sorry to hear you're getting this error message when attempting to enjoy watching your favorite TV show or movie. Is this on your X1 platform or do you have our Flex streaming service?
Please visit this link to learn how you can troubleshoot this error you keep getting https://www.xfinity.com/support/articles/xre-02022.
XfinityRaul
Official Employee
•
1.1K Messages
3 months ago
Hello, @user_9b82e3. I'm sorry to hear you're getting this error message when attempting to enjoy watching your favorite TV show or movie. Is this on your X1 platform or do you have our Flex streaming service?
Please visit this link to learn how you can troubleshoot this error you keep getting https://www.xfinity.com/support/articles/xre-02022.
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