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Sunday, September 10th, 2023 4:07 AM

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XRE 02022 error

Getting the error. What do I do now?

Official Employee

 • 

1.9K Messages

2 years ago

Hello, @user_9b82e3. I'm sorry to hear you're getting this error message when attempting to enjoy watching your favorite TV show or movie. Is this on your X1 platform or do you have our Flex streaming service?

 

Please visit this link to learn how you can troubleshoot this error you keep getting https://www.xfinity.com/support/articles/xre-02022.

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