kvnj's profile

New Poster

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12 Messages

Friday, October 20th, 2023 1:16 AM

Closed

XRE 00250

“Something is not quite right” all right.

No matter what I’ve tried ( unplugging everything waiting 15 minutes several times)  still getting this code. Other TVs in house work fine.  

 Thoughts???

Official Employee

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1K Messages

1 year ago

Hello, @kvnj, I hope you are having a wonderful weekend thus far. I would be happy to take a look at the error code you are getting on your video box in further detail. Thank you for reaching out using the Xfinity Community Forum. Have you already attempted to troubleshoot this issue using our Xfinity Support site?

New Poster

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12 Messages

Hi I called in and got it resolved.  Thank you.

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