Visitor
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1 Message
XR15v2 remote won't pair to my new xfinity cable box
I unboxed my new cable box and remote. I went to pair the remote, and it won't connect to the box. I have unpaired and tried resetting the box multiple times with no luck. Can anyone help?
XfinityDilary
Official Employee
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2.7K Messages
11 hours ago
Thanks for posting on our Community Forums, user_96ec4a. I'm sorry to hear the remote is not working properly. We'd like to help! Have you tried pressing the microphone (Voice) button and saying, "Program remote."?
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