tstack's profile

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644 Messages

Sunday, June 18th, 2023 11:23 AM

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XR15 Remote Pairing with Bose 900 Sound Bar Issues

Hello, Currently using a Bose 900 SB with X1 (Arris XG1v4) so I setup the XR15 remote with using Power and volume for my Sony tv (2019 A9G) and then setup Audio system choosing BOSE. The problem is whenever I try to power off with XR15 remote TV stay on or goes off and powers back on or goes back to TV speakers. Now when I don't setup the Audio with BOSE it powers off fine with comcast remote but this make me use the volume control coming from TV screen and not sound bar volume Lights. Not a big deal. So Bose has a List of CEC Options to choose from and I tried them all and even the Shut Off CEC option and none of them seem to work with XR15 comcast remote. If anyone out there has the same Bose 900 SB can you tell me what CEC option you are using with a Sony TV. Thanks

https://www.boseapac.com/en_in/support/articles/HC1337/productCodes/bose_smart_soundbar_900/article.html

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2 years ago

Hello @tstack , thank you for reaching out to our great team here on Xfinity Community Forums. Can you let us know update on what is going on? Have you reached out to Bose to see if they have are familiar with any issues? We are happy to do all we can to assist. Let us know. 

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