Visitor
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3 Messages
xr15 IR signal?
I understand the the Xr11 was both IR & RF, but when paired to a DVR, it only sends RF. Is that true of xr15?
I am using an unpaired xr15 to teach a command to my Harmony Hub device that can only receive IR. Not working. Is there a solution?
XfinityChad2
Official Employee
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263 Messages
4 years ago
Yes XR11 and XR15 both have IR and RF capabilities. RF is to control the TV box and IR is to control TV and sound bar
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Andyr1
Gold Problem Solver
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8K Messages
4 years ago
Yes. Once paired, it will not send IR for cable box codes. You have to unpair it if you want to use IR to teach another remote.
https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work
Once you have taught the device the IR codes, just re-pair the remote with the box.
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