johntoo's profile

Visitor

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3 Messages

Fri, Jun 18, 2021 2:25 AM

Closed

xr15 IR signal?

I understand the the Xr11 was both IR & RF, but when paired to a DVR, it only sends RF. Is that true of xr15?

I am using an unpaired xr15 to teach a command to my Harmony Hub device that can only receive IR. Not working. Is there a solution?

XfinityChad2

Official Employee

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251 Messages

1 y ago

Yes XR11 and XR15 both have IR and RF capabilities.   RF is to control the TV box and IR is to control TV and sound bar 

andyross

Gold Problem Solver

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7.4K Messages

1 y ago

Yes. Once paired, it will not send IR for cable box codes. You have to unpair it if you want to use IR to teach another remote.

https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work

Once you have taught the device the IR codes, just re-pair the remote with the box.

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