Frequent Visitor
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29 Messages
XR 15 Remote Flashes Blue
My remote control flashes blue, it is not letting me pair it to the cable box any longer. Is there a way to fix it.
Frequent Visitor
•
29 Messages
My remote control flashes blue, it is not letting me pair it to the cable box any longer. Is there a way to fix it.
aja291
Frequent Visitor
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29 Messages
7 months ago
It also seems to flash blue, like it is trying to reset itself when i press a button
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XfinityRaul
Official Employee
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2.3K Messages
7 months ago
@aja291 Thanks for sharing this remote pairing issue you're experiencing via Forums. I'd be more than happy to help figure out a solution to this problem. Have you tried doing a factory reset on the remote before trying to pair it again? If not, please visit this link to learn how to complete this process https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work.
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