O

Visitor

 • 

5 Messages

Thursday, May 11th, 2023 12:17 PM

Closed

XiD-P TV Box

Comcast sent me an XiD-P TV box for new service. This is my only TV equipment. Can this little box be the main box? I am unable to get it working. Thanks

Retired Employee

 • 

5.9K Messages

1 year ago

@OldPCGamer 

Thank you for posting your questions related to your XiD box here in our Xfinity Forum. To answer your question, yes, the XiD can be used as a main television box if you have X1 and no DVR service. 

If you are having issues getting the equipment activated and working, we recommend following the directions outlined here: https://www.xfinity.com/support/articles/x1-stb-activation

If you continue to experience issues with activation after following the directions in that article, please let us know which step you ran into issues with.

(edited)

forum icon

New to the Community?

Start Here