J

Visitor

 • 

2 Messages

Sun, Jun 20, 2021 11:50 PM

XiD-P, customer wifi gateway, no coax

I have a X1 DVR, and an XiD-P satellite box. There's no coax connected on the back of the XiD-P box. 

I'm using a customer owned cable modem gateway. 

The satellite box isn't connecting, never asks for wifi SSID, etc. Support swears this setup should work. 

What say you all?

Responses

XfinityChad2

Official Employee

 • 

136 Messages

1 m ago

XiD is not a WiFi device , you need to connect the coax cable to the XiD in order for it to work with the DVR hub.  

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