Xid box not working with brand new 32inch 1080P Smart TV

Brand new Samsung 32inch 1080P smart tv,   the app some reason just freezes at times, so not working well as it should.

The Xid box keeps saying No signal, and i get nothing from it at all,   someone watching Tv in living room with our main DVR XG1v4, but i'll reboot that later if it will make a difference.    Hard to watch any tv with new tv way things going so far

Did have a sudden power outage last week, but the device was plugged into uniterruptable power supply, and PC and modem and router working fine..i just don't get it