Xi6-T

Right now, I have XG1v4-A box want to swap it out for the Xi6-T box. The XG box I have now has been problematic, it's the second one since it was swapped out for another one.

Also, I'm using my own modem, would like to see if my plan I have now 1GIG will include for the Xfinity Wi-Fi gateway without any charge for the equipment.

Thanks!

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XfinityAbel

Official Employee

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151 Messages

19 hours ago

Hello @user_rlq8wr, thanks for reaching out on our Xfinity Community Forums. I'd love to check the available options for you account. Please send a direct message including your full name and service address, and we can get started anytime.

How to Send Us a Direct Message:

Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

0

Tek

Problem Solver

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973 Messages

15 hours ago

Xfinity always charges for equipment, but the Xi6 will work on customer owned equipment without issue.

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Tek

Problem Solver

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973 Messages

15 hours ago

Comcast always has a rental charge for equipment unless you have the modem included in your plan. However, the Xi6 will work on customer owned equipment without issue.

1

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jdawg90

Contributor

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76 Messages

@Tek I'm somewhat certain their new plans have equipment "included" as part of the fee. At least I think that's how it was a few months ago when I changed. I have my own modem so declined it, but I think it's included now.

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13 hours ago

0

X1

user_rlq8wr

Xi6-T

XfinityAbel

Tek

Tek

jdawg90

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