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user_138407
1st Topic

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3 Messages

Monday, October 4th, 2021 12:59 AM

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Xi6 wireless cable box

I am wondering if anyone knows where I can get a Xi6 cable box. I’ve look everywhere and can’t find a link to buy it besides eBay but I don’t think that’s legit. Could someone please help me?

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4 years ago

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XfinityThomasC

Official Employee

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2.6K Messages

4 years ago

Hello @user_138407! The Xi6 4K boxes are limited so you'll need to reach out to an agent to get one shipped out. That's where I come in! Can you direct message us your name and address, please? Make sure you are signed in with your Xfinity credentials.

  1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
  2. Click the "New message" (pencil and paper) icon
  3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
  4. Type your message in the text area near the bottom of the window
  5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

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