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Visitor

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2 Messages

Saturday, June 3rd, 2023 8:27 PM

Closed

Xi6 does not recognize 4K splitter as 4K

I’m using an OREI UHDS-102 HDMI splitter to send the HDMI output to a separate TV.  When connecting this to an Xi-6 box, the output resolution of the Xi-6 box drops to 1080P (vs 4K). There is no way to adjust this apparently on the Xi-6 box.  My question, has anyone else run into this or used a different HDMI splitter that is recognized as 4K by the Xi-6?  Thanks to let me know

Official Employee

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1K Messages

2 years ago

Hey there, are you sure you are viewing 4k content? Not everything is available in 4k right now, most is in 1080p.

Visitor

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2 Messages

@XfinityAnthonyT​  Actually found that the OREI UHDS-102 HDMI splitter had to be set to TV vs STD.  That fixed it and allows the 4K signal to flow through the splitter box

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