Frequent Visitor
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14 Messages
XG1v4-A 4k TV box
I am wondering if the XG1v4-A box is still available. I have 2 Xi6-A 4k boxes, and they work fine, but one is far from the modem and has a weak signal.
Frequent Visitor
•
14 Messages
I am wondering if the XG1v4-A box is still available. I have 2 Xi6-A 4k boxes, and they work fine, but one is far from the modem and has a weak signal.
XfinityNatalie
Official Employee
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469 Messages
1 hour ago
Greetings, mjaaa24! We appreciate you sliding by our XFINITY Community forum. I would be more than happy to help with upgrading your TV box. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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