novak169's profile

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10 Messages

Thursday, October 30th, 2025

xg1v4

Is this box that hard to locate?

last year it took 5 attempts to mail me the correct box.

Now, the box has died, and I am having a hard time getting a replacement.

I was promised the tech that was coming out today had the correct XG1v4 box. When he showed up, he did not. he cancelled my appointment so I would not get charge.

I am NOT using my bandwidth for the xi6 box. I want a coax connection, since i just re-wired my house with new cat6a lines and coax lines.

seems like Xfinity creates a problem( wifi cable box) and hey conveniently have a solution that is an upsell to solve the problem, that they created. [Edited: "Language"] business model from a consumer standpoint.  no wonder people are leaving... 

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Problem Solver

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545 Messages

3 hours ago

The XG1v4 boxes definitely seem to be in short supply.  All refurbished, never seen a new one.  I've only been able to get one once at a store and I've been sent Xi6 and non-4K boxes as replacements.  Good luck.

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