Visitor
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4 Messages
XG1v4 Pixelated Recordings
DVR recordings are pixelated and basically unwatchable. Watching the same recordings on the same TV using a Fire stick with the Xfinity app shows no such issues. Do we need to exchange the XG1v4 box?
Visitor
•
4 Messages
DVR recordings are pixelated and basically unwatchable. Watching the same recordings on the same TV using a Fire stick with the Xfinity app shows no such issues. Do we need to exchange the XG1v4 box?
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
The Stream app and the dvr are 2 different sources and aren't comparable. If it's on every recording it's most likely a hard drive issue and the dvr would need replaced. If those same channels being recorded are pixelated on live tv then you have other problems
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