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Sunday, October 29th, 2023 11:16 PM

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XG1v4 Box

How can I trade in my XG1v3 for an XG1v4? 

I’ve tried several times with the Xfinity assistant and calling, but without success. 

Official Employee

 • 

1.5K Messages

1 year ago

Hello @STR24, thanks for reaching our team regarding the equipment upgrade. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

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