xg1lv4

I am trying to figure out how to order the xg1 lv4 box and starter kit, I tried doing it on the TV and they sent me the wrong box twice! I do not want the Wi-Fi one because I lose Internet a lot.. The older box I have keeps freezing up and runs hot

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XfinityBenjaminM

Official Employee

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2.8K Messages

7 hours ago

tinab Hi there! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you order a new TV Box. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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tinab

xg1lv4

XfinityBenjaminM

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