Xfinity xr15 remote will not pair with TCL Fire TV MODEL 75Q691F

I was experiencing the same thing and came across this thread while trying to pair. I finally found the solution, which was to pair as Amazon-Fire TV, rather than TCL or using TCL codes. 

Pairing Steps for TCL 75Q691F /w Xfinity remote:

• Navigate to the remote pairing menu
  • [Voice Input]: "Remote pairing"
    - OR -
  • [Manual Navigation]:
    • Press Xfinity Button
    • Select settings/gear icon
    • Select Remote Settings
    • Select Voice remote pairing
• Select Yes, when asked to use remote to control TV power and volume
• Search/navigate and Amazon-Fire TV
  • This was what hung me up
• Select OK when Ready to pair
• Verify volume works with remote
• Select It works!

Hope this helps!

Hello @Dvs0729, thank you for taking the time to reach out on social media.  I understand your concern with the remote, and I'd like the opportunity to check into that for you.

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I just found this post. I was having the same problem with my new TCL Smart Fire tv. I just assumed I would need to select TCL tv. It did not work. I have never had a problem pairing remotes with other brands of tv. Of course it would not work. Tried new remote first. No fix. Then chatted with a live Xfinity agent. Not able to get it paired. Said I needed a new box. Got a new box this morning and still would not pair. I then find this solution on the forum, and thought I would try it. IT WORKED!!!!!!! You would think Xfinity would know to tell us to select Amazon Fire TV. Just glad I found this and it worked!

I had the same problem and got it to work for Power and Volume, but NOT for TV Input. Anyone tried a code that actually does all??