New Poster
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4 Messages
Xfinity XR11 Remote will not change input on Hisense HG7 TV
I’ve successfully paired the remote to control TV power and volume but can't fully select the input.
When I push the “TV Input” button on the XR11 remote I am able to scroll through the TV inputs but I can’t “select” (or change) to the desired input.
Pressing the OK button on the XR11 remote does nothing and it appears, none of the other buttons do anything either.
On the Hisense remote one presses the Input button to cycle between the inputs and then the OK button once you've highlighted the desired input but it appears there is no functional equivalent on the XR11 to the Hisense OK button.
Anyone have any ideas?
BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
On some sets selecting an input and pausing for a few seconds will change to that input. If your set doesn't work that way you won't be able to use their remote to select inputs on your set or any other TV that requires the user to press an Enter or Select or OK key to actually change the input. They've made the unfortunate decision to not send the OK signal to the set, only to the cable box.
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