Xfinity X1 XG1v4 cable box
I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way to obtain it is through the support forum. Who do I need to contact? Thanks.