Xfinity X1 box makes a "whirring" sound all the time, even when TV is off ....

Help! My brand new Xfinity X1 bo makes a whirring sound all the time, even when the TV is off. Is this normal, or do I need to trade it in? If so, how do I do that?

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Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

Swap it out at your local Xfinity service center

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I have same issue with new TV box I picked up yesterday. I can hear it 30 feet away in another room.
I also lost Internet connection during setup. It doesn’t seem to me it would be related to the box, however it’s a hellava coincidence.

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Rustyben

Expert

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24.6K Messages

5 years ago

@Ljb-xiforum wrote:
I have same issue with new TV box I picked up yesterday. I can hear it 30 feet away in another room.
I also lost Internet connection during setup. It doesn’t seem to me it would be related to the box, however it’s a hellava coincidence.

bad hard drive or cooling fan bearing. swap it out.

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X1

michaellanz

Xfinity X1 box makes a "whirring" sound all the time, even when TV is off ....

CCAndrew

Ljb-xiforum

Rustyben

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