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1 Message
Sunday, February 15th, 2026 2:13 PM
my new cable box wont be recognized
by my tv
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Official Employee
1.7K Messages
7 hours ago
Good Morning, @user_2dfc83! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the cable box and your TV. Can you share with us any details regarding an error message or code?
XfinityAdrienne
Official Employee
•
1.7K Messages
7 hours ago
Good Morning, @user_2dfc83! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the cable box and your TV. Can you share with us any details regarding an error message or code?
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