Visitor

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2 Messages

Tuesday, December 30th, 2025 4:41 PM

Xfinity support

I purchased the movie, Wicked for Good, for $30 this morning. The movie will only play in Spanish, even though the description and trailer are in English. If I turn on the audio description, the movie plays in English but the entire movie is narrated. I would like the movie to play in English normally.  

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Visitor

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1 Message

19 hours ago

I am having the same issue. 

Visitor

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1 Message

18 hours ago

I have the same issue mine also only works with audio description in English. 

Visitor

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1 Message

18 hours ago

Same issue. I wonder how long before it’s fixed. Hopefully today

Visitor

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1 Message

18 hours ago

Same. File is in spanish

Visitor

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1 Message

16 hours ago

Same here! I tried absolutely everything and then I can’t get ahold of anyone to try to get a refund. 

Visitor

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1 Message

16 hours ago

Same issues. Cannot get anyone by phone to figure out how to fix. 

Visitor

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1 Message

14 hours ago

I had the same issue, but went to “watch options” and switched to the SD as opposed to the HD version and it comes out in English. Gonna have to watch it in SD until they fix the issue. 

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