Visitor
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1 Message
Xfinity Support
I am having issues with our TV Boxes getting the XRE-00250, code. It randomly started happening. Internet modem attached to our account works still.
Visitor
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1 Message
I am having issues with our TV Boxes getting the XRE-00250, code. It randomly started happening. Internet modem attached to our account works still.
sailorbear510
Contributor
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90 Messages
2 months ago
Have you followed all the troubleshooting steps here: https://www.xfinity.com/support/articles/xre-00250
?
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XfinityMarshante
Official Employee
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689 Messages
2 months ago
Hello @user_sq039j, thank you for taking the time to leave a post. Sorry to hear you're seeing an error code! Is the error still showing on your TV screen? Let me know what you're seeing, and we’ll work together to get it resolved.
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