Hi there, user_ip3jd5! We are happy to help with your purchased episodes. I like to purchase content so I can view it whenever I want. We want that working for you as well!
Are you trying to view the episode using a TV box, the Xfinity Stream app, or on the Xfinity Stream website?
Did you see the episodes previously in the purchased folder and they no longer show now?
XfinityRay
Official Employee
•
3.2K Messages
9 months ago
Hi there, user_ip3jd5! We are happy to help with your purchased episodes. I like to purchase content so I can view it whenever I want. We want that working for you as well!
Are you trying to view the episode using a TV box, the Xfinity Stream app, or on the Xfinity Stream website?
Did you see the episodes previously in the purchased folder and they no longer show now?
Is this affecting 1 show or multiple shows?
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