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Xfinity Smart Resume
Xfinity recently (?) chose to mo their Xfinity Smart Resume services. For years the Smart Resume was delightful and allowed the customer to automatically fast-forward through the commercials.
Smart Resume Is still a service with Xfinity but now the fast-forward now stops when there is about 30 seconds left on the last commercial. Very annoying!
We pay over $200 a month to Xfinity and they have now reduced their value to us without a corresponding price reduction.
This decision by Xfinity undoubtedly increases their profits in some way at the expense of customer service.
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