jmurlowski's profile

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Wednesday, August 30th, 2023

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Xfinity Smart Resume

Xfinity recently (?) chose to mo their Xfinity Smart Resume services.  For years the Smart Resume was delightful and allowed the customer to automatically fast-forward through the commercials.  

Smart Resume Is still a service with Xfinity but now the fast-forward now stops when there is about 30 seconds left on the last commercial.  Very annoying!

We pay over $200 a month to Xfinity and they have now reduced their value to us without a corresponding price reduction.

This decision by Xfinity undoubtedly increases their profits in some way at the expense of customer service.

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