Visitor
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1 Message
Xfinity Remote Won't Control Toshiba TV Volume, On/Off
Hello. I recently purchased a new Toshiba Fire TV (Model: 50C350NU). I have tried to pair this new TV with my Xfinity voice remote so that I can control all of the TV's functions through the Xfinity remote,, but it will not pair for volume control or on/off. I have input all the codes as suggested by the Xfinity pairing prompt, but it still does not work. Is there a secret fix that I should be looking into? Suggestions, please.
XfinityThomasA
Official Employee
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3.1K Messages
3 hours ago
Go to the Remote Code Lookup tool
Choose the Xfinity remote you have.
Remove the battery cover to see the model number.
Click Continue.
Follow the steps to program your remote.
Please let me know if these steps were helpful.
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BruceW
Gold Problem Solver
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27K Messages
3 hours ago
As a last resort you could try a remote code search. For instructions see https://www.xfinity.com/support/articles/programming-your-xfinity-remote.
Good luck!
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