gspalding's profile

New Poster

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1 Message

Fri, May 8, 2020 9:00 PM

xfinity locking up

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet.  No recovery is possible.  I power everything down and restart. This works for a while then lather, rinse, repeat.

 

Anyone else experiencing this?

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MikeB39A

Problem Solver

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457 Messages

1 y ago


@gspalding wrote:

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet.  No recovery is possible.  I power everything down and restart. This works for a while then lather, rinse, repeat.

 

Anyone else experiencing this?


No, not at all. You might want to call Comcast. It could be your set top box. Good luck!

lettuced

Contributor

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21 Messages

1 y ago

Many many people have experienced this. recently  Calling Comcast is pointless, it is a firmware issue.  See:  https://forums.xfinity.com/t5/X1/RDK-03033-Errors/m-p/3333709

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