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user_0b5b80
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1st Reply

Visitor

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2 Messages

Mon, Jul 19, 2021 2:24 AM

Xfinity dvr space is a complete failure

I have zero shows recorded on my xfinity DVR but currently my dvr indicates that it's 70% full and apparently there is no way to clear it for space. Does anyone know how to clear the DVR?

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Updated 

2 m ago

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XfinityElizabethA

Official Employee

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220 Messages

2 m ago

Hello @user_0b5b80. Thank you for bringing this issue to our Xfinity Community for help. I'm sorry to hear about the trouble with your DVR. Do you have one of our legacy DVRs or a Cloud DVR?

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user_0b5b80

Visitor

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2 Messages

2 m ago

I am not sure, we have had the cable box since July 2016.

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XfinityJay

Official Employee

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141 Messages

No worries. My team and I would love for the opportunity to look further into this for you. Could you do me the favor of initiating a chat to Xfinity Support providing your full name and address? To begin a chat, please click the chat icon in the top right of the page. Search for Xfinity Support, if needed. We're looking forward to working with you to make this right.

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