Xfinity DVR refusing to record shows

I'm in Chicago and have had the same exact problem since yesterday. Called a tech today and they had no idea of what I was even saying to them. Clearly when something is going wrong the techs are not informed. I subscribed to Starz for $8.99 in July. Tech today kept telling me I didn't have it because Xfinity dropped it and you have to buy it... well I know that. I bought it in July, and last night I re-subscribed 8 times because it kept telling me to. Finally I gave up. Movies won't record, options are missing and nobody knows anything. 

It's interesting that there are so many posts, but no response at all from Comcast/Xfinity. I spent 4 hours last night with two people on the phone and two via messaging, and still no answer! Anyone find out what the problem is?

Same problem here. Series recorded normally thorugh Friday 11/20. Three scheduled recordings tonight 11/22 failed and showed the red circle with a slash. I could not reschedule the recordings even on later showings. Two scheduled recordings for later this week appear to still be set correctly.

Lots of posts with this problem. We need a fix from Xfinifty.

Editing to mention I'm in Southeast PA, just north of Philadelphia.

Same issues. Started with tech support via chat, then was transferred multiple times after a restart, system refresh, unplugging, etc, and 1.25 hours later...Told them about all the people in this forum with the same issues. Looks like you guys did the troubleshooting for them. I told them about what others said on this (their own) site about this problem. So, looks like we can record on major networks, but not on most everything else and it only shows the "cancelled recording" symbol when we try. They know what channels I have (and I have no problem watching them), but on their end, it does not show that I am subscribed to any of them. It's a them problem. They are now aware of it and are supposedly working on it. Hope this helps.

what part of the country are you in?

I'm in Utah.  Would like to know where everyone is and how widespread the issue is.  Sounds like nationwide.  Guide shows part of the shows.  Refuses to record anything but network shows.  Wipes out all planned recordings.  Comcast techs give blank stares and waste our time with the usual reset all your DVRs, claiming complete ignorance of the issue, but it is nationwide.  Clearly there has been a nationwide comcast bulletin to all offices about the issue but they are feigning ignorance.  Not sure why.  All I can think of is that they think it might cost them money in reimbursements to people if they admit it.  But, it's like refusing to admit the lights are out when you are standing there in the dark.

We know from the other posts it affects Chicago, Philly, Seattle and Utah at least

1. Any news or progress or admission that there is problem by Comcast?
2.  

Nope.  Nobody answsering at xfininity now.  Since nobody from xfinity monitors this forum or cares about the "xfininitry community forum" i checked   the xfininity facebook page but that seems to be where you go to complain about your bill or programming and nobody has posted there since Nov 9th.  I also checked out the Reddit forum where supposedly Xfinity "experts" hang out.  Over there, people have been complaining about the same thing, including trouble streaming and being locked out of channels they can normally get into. They also have talked with the same clueless techs, after waiting for hours to get to them.  None of the "experts" offered any advice.  

This is all very odd indeed.  Certainly worth getting an answer from someone at Comcast when it affects nearly every xfinity/comcast customer in the nation!  Everyone just isn't willing to speak up about it or hasn't yet figured out the extent of the problem.  I think xfinity is hoping to get it fixed before everyone figures that out.  It's like maybe they thought they would get the power back on while everyone was sleeping and they would just plead ignorance till then--they just didn't know it would take this long.  Sometimes, as the politicians find out,  trying to cover it up doesn't always work out for the best!

If one more tech tells me to waste my time unplugging wires... like unplugging wires will fix a problem of being told you're not subscribed to something you clearly are.